Military Boots Direct is an authorized dealer and NOT directly affiliated with Belleville Shoe Inc nor a subsidary of its brands.

Bellevillebootoutlet.com Store Policies




Privacy Policy

At Bellevillebootoutlet.com, we are committed to protecting your privacy both before and after the purchase process. We use customer information to expedite your order as fast as possible so you can receive your items and be on your way.

We collect your name, e-mail address, contact number, billing and shipping addresses, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We may use the information we collect to occasionally notify you about new products, sales, and special offers we think you will find valuable. However, we will never sell, trade, or share your personal information with others.

Secure Transaction Guarantee

All orders are placed through a secure Yahoo! server. The information you provide to us is sent via a secure socket layer (SSL) transmission. Furthermore, all of this data is protected against unauthorized access, and is stored with 128 bit encryption, the strongest industry standard encryption.

Shipping & Delivery

We're proud to offer Free Ground Shipping on all new orders for shipment within the continental United States. Sorry but there is no international shipping offered at this time.

Ground Shipping to Lower 48 States - Free
  • - Generally 7 to 9 business days after date of shipment. We are not responsible if shipping takes longer than estimated.
  • - P.O. Boxes cannot be delivered to but can be used for a billing address.
  • - Continental U.S. delivery provided by FedEx or UPS.

Shipping to APO/FPO Addresses - $13.95 ($12 per additional item)

Package Tracking

Tracking numbers are emailed to customers once orders are shipped. Please allow up to 3 days after order placement to receive your tracking number.
Please note that only packages shipped within the 50 states will receive a tracking number. Overseas APO/FPO addresses are sent via USPS and cannot be tracked, hence no tracking details will be sent out.

If you have questions about your order tracking status, CLICK HERE.

Exchange Policy

If you need to exchange an item, simply email us at returns@militarybootsdirect.com or use the link below for a free return shipping label. We provide one free exchange per item ordered. Once your item is received, we will ship out your replacement item at no cost as well. The following conditions apply:

  • 1. A Return Authorization must be requested from us prior to exchanging an item. Items sent to us without a Return Authorization will be refused and returned. Incurred shipping costs will be billed to the sender.
  • 2. A Return Authorization must be requested within 30 days of order delivery.
  • 3. We do not accept boots worn outdoors. Exchanged items must be brand new with the original tags attached, original boxes & packaging included or your item will be returned to you.
  • 4. One free shipping label is allowed for one size exchange for each item purchased. Return shipping for additional exchanges is the responsibility of the customer. We will still cover the cost of shipping the exchange back to you.

To process your exchange, CLICK HERE.

Return Policy

Returning products to us is simple. Simply email us at returns@militarybootsdirect.com or use the link below and we will assist you with the process. The following rules apply:

  • 1. A Return Authorization must be requested from us prior to returning an item. Items returned to us without a Return Authorization will be refused and returned to you.
  • 2. We accept returns within 1 year of purchase.
  • 3. We do not accept boots worn outdoors. Returned items must be brand new with the original tags attached, original boxes & packaging included or your item will be returned to you.
  • 4. Once your return arrives to us, please allow 7-10 days for your refund to be processed. We do not deduct any restocking fees.

    • To process your return, CLICK HERE.

      Damaged / Missing Items

      Damaged Items

      If upon delivery of your boot order, the contents have been damaged in transit, please contact us immediately. We will give you a Return Authorization Number and ask you to return the item(s) to us for an exchange. Please call us for more details.

      If you have a damaged item, CLICK HERE.

      Incorrect or Missing Items

      If you receive an incorrect item, please call us and let us know. We will send you the correct item as soon as we can. We will give you a Return Authorization Number and instructions on sending the original item back to us. If it's our mistake, we'll also ensure you are not charged for the item or its return postage.

      If you have an incorrect or missing item, CLICK HERE.

      Defective Items & Product Warranty

      If you feel your boots have not met the manufacturer's warranty requirements, you may be eligible to make an exchange for a replacement product. All of our products come with a one year manufacturer's warranty against material and workmanship defects.

      If you have a warranty issue, CLICK HERE.